Terms of Service

1. Overview

This website is operated by Pupvoya (“we”, “us”, “our”).

By accessing or purchasing from our store, you agree to be bound by these Terms & Conditions, including all policies referenced herein.

If you do not agree, please do not use our website or services.

2. Eligibility

By using this site, you confirm that:

• You are at least the age of majority in your country.
• You have legal authority to use this website.
• You will not use our products for any illegal or unauthorized purpose.

Any violation may result in termination of access.

3. Online Store Terms

We reserve the right to:

• Refuse service to anyone at any time.
• Limit or cancel orders at our discretion.
• Modify or discontinue products without notice.

You agree not to:

• Reproduce, resell, or exploit any part of our service.
• Use the website for illegal or harmful activities.
• Transmit viruses, malicious code, or harmful software.

4. Product Information

We aim to display product information as accurately as possible, including product descriptions, colors, images, materials, sizes, and features.

However, we do not guarantee that your device display will show colors or product details with complete accuracy.

All products are subject to:

• Availability
• Price changes without notice
• Possible discontinuation
• Product updates or changes

5. Orders & Billing

We reserve the right to:

• Refuse or cancel any order.
• Limit quantities per customer or household.
• Cancel orders suspected of fraud, abuse, unauthorized resale, or reseller activity.

You agree to provide accurate, current, and complete billing and shipping information when placing an order.

6. Shipping & Returns

All purchases are subject to our Return & Refund Policy.

For details about order cancellation, return eligibility, refund processing, and return instructions, please refer to the Return & Refund Policy page on our website.

7. Third-Party Tools & Services

We may provide access to third-party tools or services, including payment providers, analytics tools, marketing platforms, logistics services, or other service integrations.

These third-party tools and services are provided “as is” without warranties or liability from Pupvoya.

Your use of third-party tools is at your own risk.

8. Third-Party Links

Our website may include links to third-party websites.

We are not responsible for:

• The content of third-party websites.
• Their policies or practices.
• Any damages, losses, or transactions made on third-party sites.

Please review the terms and policies of third-party websites before using them.

9. User Content, Comments & Feedback

If you submit content such as reviews, suggestions, feedback, photos, or comments, you agree that we may:

• Edit, publish, display, or use the content freely.
• Use submitted content for marketing, promotional, or website purposes.
• Remove content at our discretion.

You are responsible for ensuring that your submitted content does not violate any laws, intellectual property rights, privacy rights, or third-party rights.

10. Personal Information

Your submission of personal data through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, share, and protect customer information.

11. Errors & Updates

We reserve the right to:

• Correct errors, inaccuracies, or omissions.
• Update product information, pricing, promotions, or availability.
• Cancel orders if information is incorrect or unavailable.

We are not obligated to update information unless required by law.

12. Prohibited Uses

You are strictly prohibited from using the site to:

• Break any laws or regulations.
• Upload harmful or malicious code.
• Collect or misuse personal data of others.
• Engage in fraud, spam, phishing, scraping, or automated abuse.
• Harass, abuse, threaten, or discriminate against others.
• Infringe intellectual property rights.
• Interfere with the security or functionality of the website.

Violation of these prohibited uses may result in immediate termination of access.

13. Disclaimer & Limitation of Liability

We do not guarantee that:

• The website will be error-free, secure, or uninterrupted.
• Products will meet all expectations.
• Results from use of products will always be accurate or suitable for every situation.

All products and services are provided “as is” and “as available.”

To the maximum extent permitted by law, we are not liable for:

• Indirect or incidental damages.
• Loss of profits or revenue.
• Data loss or business interruption.
• Damages resulting from use or inability to use our website or products.

14. Indemnification

You agree to indemnify and hold harmless Pupvoya and its affiliates from any claims, damages, losses, expenses, or legal fees resulting from:

• Your violation of these Terms.
• Your misuse of the website or services.
• Your violation of any law or third-party rights.

15. Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full effect.

16. Termination

We may suspend or terminate your access to the site at any time if you violate these Terms or misuse our services.

You may also stop using our services at any time.

17. Entire Agreement

These Terms, together with our Privacy Policy and Return & Refund Policy, represent the full agreement between you and Pupvoya regarding your use of our website and services.

18. Governing Law

These Terms are governed by the laws of the United Kingdom.

19. Changes to Terms

We reserve the right to update these Terms at any time.

It is your responsibility to review them periodically.

20. Contact Information

If you have any questions about these Terms & Conditions, please contact us: